Frequently
Asked Questions

You can book an appointment by calling us at 630-986-0000 or visiting our website at idesignsalon.com.

While we encourage making appointments, we do our best to accommodate walk-ins whenever possible.

We ask that new clients arrive 10 minutes early to complete necessary paperwork. Existing clients should arrive a few minutes early to check in and get settled.

Yes, we are certified experts in Great Lengths and Covet & Mane, two of the industry’s most trusted systems. We will help you determine the best fit for your hair type and goals during your initial consultation.

Yes, we carry extensive lines from Davines, Shu Uemura, and Oribe—some of the most respected hair care brands in the industry.

The Davines Head Spa is a luxury scalp wellness ritual. It combines deep cleansing, exfoliation, and therapeutic massage using natural Davines products to restore scalp health, leaving your hair refreshed, balanced, and beautifully nourished.

As part of our cancellation policy, we require 24-hour notice for any cancellation or rescheduling of services reserved or you will be charged 50% of the service.

As a courtesy, we will call text/email, and confirm your service appointment 2 days prior to your appointment date. However, if we are unable to reach you, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals and missed appointments. We recommend that you book your next appointment prior to leaving the salon so that we can be sure to accommodate your schedule.

Yes, we are located in Gateway Square Mall in Hinsdale, which offers ample parking for our guests.

We are always looking for talented stylists, salon assistants, and front desk coordinators. Please reach out via our Contact page to learn more about joining our team.