Our goal is to provide you with the best possible experience at IDesign Salon. As a new color guest, we require a consultation appointment prior to scheduling a color service, to best serve your color needs. Once you have met your stylist and discussed your hair goals, we will then reserve your time and schedule the appropriate services.

A $100 non-refundable deposit of the total services will be required when you reserve your appointment. The $100 deposit will be applied towards the total of the services on the day of your appointment.

We have a 24 business hours cancellation policy in which you must call/email to cancel or reschedule within that time frame to avoid being charged the non-refundable $100 fee. IDesign Salon will send you a confirmation reminder of your appointment 48 hrs prior to your scheduled appointment. However, in case we are unable to reach you, it is your responsibility to remember your appointment details to avoid any missed appointment fees. IDesign Salon will not issue a refund on your deposit if you do not show up on your scheduled date and time.

If you are not able to visit us for the consultation appointment, we will reserve the color service to the best of our ability based on the phone conversation with our front desk team. Please note, that it is highly recommended to come in for a consultation, especially as a first-time guest to the salon. The stylist reserves the right to perform only the services that they deem fit for the reserved time. Extra time cannot be reserved.

Please arrive 10 minutes prior to your appointment to ensure you receive your full service. We recommend that you book your next appointment prior to leaving the salon so that we can be sure to accommodate your schedule.

If you are running late, we will do everything possible to accommodate you. If you are more than 15 late, please keep in mind that we may need to reschedule your appointment. 

Please advise our staff of any allergies or sensitivities you may have.

As part of our cancellation policy, we require 24-hour notice for any cancellation or rescheduling of services reserved or you will be charged 50% of the service.

As a courtesy, we will call text/email, and confirm your service appointment 2 days prior to your appointment date. However, if we are unable to reach you, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals and missed appointments. We recommend that you book your next appointment prior to leaving the salon so that we can be sure to accommodate your schedule.

We are constantly expanding our services to bring you the latest and greatest in hair color and techniques. Although we make every effort to keep our website and menu updated, please note prices and services are subject to change at any time.

Tipping is left to the discretion of our clients. Our stylists kindly accept cash or Venmo.

We accept Visa, MasterCard, Discover and American Express, Apple Pay as well as cash, debit cards, and personal checks.

We will gladly exchange a product purchased at the salon within 2 weeks of purchase. If you received a service you are not 100% satisfied with, please call the salon within 3 days and we will make any adjustments as requested. We want happy clients!

All service sales and gift card sales are final. Our stylists take pride in, stand behind, and guarantee their work. If you have any concerns with your hair, please call within 3 days to have any issues resolved.